Frequently Asked Questions

Orders & Shipping

How can I track my order?
Once your order ships, you’ll receive a confirmation email with tracking information. You can also check your order status by logging into your account at stjamesclothes.com.

What shipping options are available?
We offer standard and express shipping. Delivery times vary depending on your location. For more details, visit our Shipping Policy page at stjamesclothes.com.

Do you ship internationally?
Yes, we ship worldwide. Customs fees may apply depending on your country’s regulations.

Returns & Exchanges

What is your return policy?
Items can be returned within 30 days of delivery, provided they are unworn and in their original packaging. For instructions, visit stjamesclothes.com.

How long do refunds take?
Refunds are processed within 5 business days after we receive your return. The time it takes for the amount to appear in your account depends on your payment method.

Products & Care

How should I care for my Saint James clothing?
We recommend following the care instructions on the garment’s label. Most items can be machine washed on a gentle cycle. Avoid bleach and tumble drying to preserve quality.

Are your products sustainably made?
Yes, we prioritize sustainable materials and ethical production practices. Learn more about our commitments at stjamesclothes.com.

Account & Payments

How do I reset my password?
Click “Forgot Password” on the login page at stjamesclothes.com, and we’ll email you a link to create a new one.

What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options. All transactions are encrypted for safety.

General Questions

Where can I find size guides?
Size charts are available on each product page at stjamesclothes.com. If you need further assistance, our team is happy to help.

Do you offer gift cards?
Yes! Digital gift cards are available for purchase online and can be used at stjamesclothes.com.

For any other questions, please refer to our full FAQ section or reach out through the contact form on our website.