Return Policy
At stjamesclothes.com, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of delivery for a refund or exchange.
Eligibility for Returns
- Items must be unworn, unwashed, and in their original condition with all tags attached.
- Returns must be initiated within 30 days of the delivery date.
- Final sale items (marked as “non-refundable”) cannot be returned or exchanged.
How to Initiate a Return
- Visit our Return Portal at stjamesclothes.com to start your return.
- Follow the instructions to generate a prepaid return label.
- Pack your items securely in the original packaging (if possible) and attach the return label.
- Drop off the package at the designated carrier location.
Refund Processing
- Once your return is received and inspected, we will process your refund within 5-7 business days.
- Refunds will be issued to the original payment method. Shipping fees are non-refundable.
- Exchanges are subject to product availability. If the requested item is out of stock, we will issue a refund instead.
International Returns
Customers outside the designated region may be responsible for return shipping costs and any applicable customs fees.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately through our Return Portal at stjamesclothes.com for assistance.
For any additional questions regarding returns, please refer to our FAQs or reach out via our online contact form.
We appreciate your trust in stjamesclothes.com and strive to make your shopping experience seamless and enjoyable.